If I could ever brag highly about a business then this is the one. First off, everyone that I spoke with on the phone had exceptional manners. I know businesses like this deal with the same issues from day to day, and it shows in their demeanor over time about how they talk to you. First of all, I was their customer, who probably had the same questions that they probably answered 100 times before me calling them for numerous days. They treated me like I was their very first customer. Excellent service!! Tyler and the other guys were the most well mannered people that I have ever spoken with. I had a small issue with a transfer case that I purchased from them, but the problem was immediately dealt with, with no hassle or problems whatsoever. There’s a lot of companies out there that take your money and leave you high and dry with their defects. Parts are parts, and sometimes there is a bad piece that can slip through security. This was simply the issue, and fortunately, I’m an old country boy that understands this. High Gear got me moving again quickly. I sincerely appreciate how they dealt with me and handled up on business. 5 stars and 2 thumbs up for their service and the product I bought. I will definitely recommend High Gear to anyone!!