Best service I could imagine!
In June of 22 I blew up my automatic transmission and decided that I was going to swap it to a manual in the swap I use a nv4500 with a few upgrades from high gear along with a south bend dual disk. When I was done I just loved how the truck went but very shortly after the truck started falling out of 4th gear I called them up and they said that they must have got a bad batch of parts and that I was not the only one this had happened to. Without any questions or anything they told me they would be building me a new transmission as soon as the part arrived and that I would be fine to continue to drive it until the new one arrived! Within 2 weeks they had sent me a new one and were very kind and helpful the whole way!! Will be recommending them to everyone I can!
GREAT COMMUNICATION,SERVICE AND SHIPPING
great firm to do business with. AAAAAA Thank You!!
High Gear is a great company to deal with. Tyler was especially helpful with putting together a 3650 for my car. It was finished in a very timely manner and performs flawlessly. I appreciate the customer support and build quality of your transmissions. The price is very hard to beat as well with the cost of parts and labor.
If I could ever brag highly about a business then this is the one. First off, everyone that I spoke with on the phone had exceptional manners. I know businesses like this deal with the same issues from day to day, and it shows in their demeanor over time about how they talk to you. First of all, I was their customer, who probably had the same questions that they probably answered 100 times before me calling them for numerous days. They treated me like I was their very first customer. Excellent service!! Tyler and the other guys were the most well mannered people that I have ever spoken with. I had a small issue with a transfer case that I purchased from them, but the problem was immediately dealt with, with no hassle or problems whatsoever. There’s a lot of companies out there that take your money and leave you high and dry with their defects. Parts are parts, and sometimes there is a bad piece that can slip through security. This was simply the issue, and fortunately, I’m an old country boy that understands this. High Gear got me moving again quickly. I sincerely appreciate how they dealt with me and handled up on business. 5 stars and 2 thumbs up for their service and the product I bought. I will definitely recommend High Gear to anyone!!
I have been dealing with High Gear Transmissions for year and never had any problems. I just installed a NV4500 in my chevy pulling truck and no issues. Good company to deal with.